Privacy Policy

PRIVACY & SECURITY

At ArianneLingerie.com, we believe that your online shopping experience should be convenient, fun, and most of all, secure. While browsing our Web store, you can rest assured that we have your security in mind, and as such we provide the highest level of secure payment processing available today. In conjunction with Moneris, we give you every assurance that your credit card information will be transmitted in a secure environment solely for the purpose of your transaction.


CREDIT CARD PROTECTION

Moneris Solutions
All credit card transactions conducted are secure and use 128-bit SSL encryption. As a result, only our banking partner has access to your transaction-related personal and confidential data.

The credit card information is sent to Moneris' servers where the information is parsed into a format that the bank gateway understands, and then sent to the bank via the Internet. Once the bank receives this information, it is passed through to the banking network.

ArianneLingerie.com's account is credited, the consumer's credit card account is debited, and an authorization is sent back to Moneris' servers. At this point, a receipt is generated and sent to the consumer's Web browser and an e-mail order notification is sent to the merchant. This all takes place in less than 30 seconds.

Any personal information collected during your visit is used only with your prior knowledge and consent.


COOKIES

Depending on how you have configured your browser, when you shop at ArianneLingerie.com, a small file—a cookie —is stored on your computer. The cookie contains a unique personal identification code and is used to:

  • save your Shopping Bag and retrieve it the next time you visit the site; and
  • personalize your experience by alerting you of features and information we think would interest you.

If you arrive on ArianneLingerie.com with your cookies turned off, you will not be identified until you register and log in.

V.I.P. MEMBERS

If you have opted in or subscribed to one of our newsletters or mailing lists, you will always be free to opt out or unsubscribe at any time. Every e-mail you receive will include instructions on how to unsubscribe from future e-mails.

Your e-mail address, along with any personal information you provide, will not be shared with any outside company or third party.

PERSONAL INFORMATION

While using our Website, you may be asked to voluntarily share personal information, such as your name, e-mail address, postal address, telephone number. (Your credit card information is not stored on our servers.) We use this information to complete your transaction and to apply for access to certain special features and functions of the Website. If you choose not to provide requested personal information, you will not be able to use certain features of the Website nor will you be able to conduct transactions through the Website.

With any of the services on our Website, we may also use your personal information to contact and correspond with you and to respond to your inquiries. With your consent, we may send you, from time to time, e-mail or other communications regarding goods or services we believe will interest you, for example to:

  • fulfill requests for products, services or information;
  • provide customer service;
  • run contests or promotions;
  • offer new products and services;
  • measure and improve the effectiveness of our Website or our marketing endeavours;
  • tailor our online or in-store offerings to your preferences.

Note: It is your responsibility to ensure your personal information is accurate. You can do so by updating your profile on the My Account page.


THIRD PARTIES

ArianneLingerie.com does not share its users' information with other companies. When we use trusted third parties to act on our behalf—to perform such functions as fulfilling orders, delivering packages, processing credit card payments, or providing customer service—contractual or other appropriate means are used to ensure compliance by such third parties with this Policy and all applicable privacy laws.

To be compliant with Google for remarketing, you will need to add these lines somewhere on your privacy policy page and make sure to link to the opt out url:

Third party vendors, including Google, show your ads on sites on the internet.

Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website.

Users may opt out of Google's use of cookies by visiting http://www.google.com/privacy_ads.html.

CONTESTS, PROMOTIONS, SURVEYS

From time to time, we may run contests, promotions, or surveys. If you participate, you may be asked for your contact information, as well as additional optional survey information (for example, product preferences). Information from contest entries will be used to contact you if you win. We may also summarize survey information in a manner that no longer identifies the contest entrants for analysis, but will not share personal information from entries. All contests are subject to rules that will be available for each particular contest.

MORE INFORMATION

If you have any questions, concerns, or complaints about the Security and Confidentiality Policy, please send us an e-mail or write to us at the address below:

Arianne Lingerie
Privacy Dept.
1655 de Louvain O.
Montreal, Quebec
H4N 1G6